Service

Comprehensive range of services

At Charntec, we’re dedicated to ensuring the smooth and optimal functioning of your equipment. Our comprehensive range of services is designed to cater to all your needs.

Installation & Training: Our services begin with the installation and training on all the equipment we provide. We ensure a smooth set-up and offer detailed guidance to help you leverage your equipment’s full potential.

Swift Turnaround: Our priority is to minimise your downtime. We guarantee quick and reliable turnaround times for all our warranty and service contract customers.

Calibration: We provide precise calibration services to maintain the optimal performance of your equipment.

Spare Parts: To ensure continuity of your operations, we maintain a stock of spare parts for both current and older equipment models.

Maintenance Contracts

Maintenance

We understand that every customer has unique needs. Therefore, we offer three types of maintenance contracts:

  1. Full Yearly Maintenance Contract: Includes one or two maintenance visits per year, covering all labour and travel expenses and any parts needed during the contract period.
  2. Maintenance Contract Excluding Parts: This includes one or two maintenance visits per year, with all labour and travel expenses covered. Parts are billed separately, as and when required.
  3. Visits Only: You can request service/maintenance/calibration visits as needed, ensuring flexibility and control.